As a designer I often feel out of my element whenever I have to crank open an FTP client (or even command line) into my site to perform file backups on a regular basis. It gets worse when you have to perform database backups, you usually have to use a third party tool like phpMyAdmin which leaves the uniformed user open to making tragic mistakes. No one ever wants to have the sinking feeling of attempting to restore from a faulty backup.
Do you know what all of this means? If not, it's time to find an easier solution.